Officer, Data Management

ABOUT US

Help Bring Back the Joy of Childhood

Since 1983, Campfire Circle has delivered healing through happiness to thousands of kids with cancer or serious illness and their families across Ontario. Our programs are offered in paediatric hospitals across Ontario, in local communities, and at our medically supported overnight camps, offering yearround experiences that provide life-changing moments of joy, connection, and resilience.

But we’re just getting started. Today, over 40,000 kids in Ontario face serious illness, many without access to the psychosocial support they urgently need. That’s why we have a bold vision: to grow from serving 3,000 campers a year to 10,000. We’re building a passionate, talented team to help make that vision a reality. When you join Campfire Circle, you become an integral part of a dynamic team helping to transform the lives of thousands of kids with serious illness, alongside our dedicated community of volunteers and donors.

Help us give back the joy of childhood to every kid with serious illness who needs it most.

THE OPPORTUNITY

Reporting to the Director, Donor Experience & Insights, the Officer, Data Management, plays a key role in ensuring the integrity, accessibility, and use of donor and constituent data within our main CRM Raiser’s Edge NXT. This position focuses on data imports and exports, list management, and maintaining clean, reliable information that supports fundraising, marketing, and stewardship efforts.

The ideal candidate is highly detail-oriented, proactive, and collaborative, someone who thrives on ensuring data is accurate, well-structured, and used effectively to drive engagement and philanthropy.

1. List Management & Communications Support (40%)

Lead data exports and segmentation for direct mail, email, and multi-channel fundraising and other digital campaigns.
Collaborate with fundraising and marketing teams to ensure accurate and timely list pulls based on campaign criteria.
Prepare and manage data files for external vendors (e.g., mail houses, digital agencies), ensuring compliance with data privacy and format standards.
Import campaign results and engagement data back into RENXT, including delivery rates, opens, clicks, and response metrics.
Maintain up-to-date constituent records reflecting donor communication history and preferences.

2. Data Integration & Reporting (20%)

Manage data exchanges between our main CRM (RENXT) and other systems such as email marketing (e.g., Mailchimp, Engaging Networks etc.), event management and camper & volunteer platform (CampSite).
Develop and maintain queries, exports, and dashboards to support fundraising, stewardship, and performance tracking.
Support staff with data requests, providing clean, accurate lists and reports.

3. System Administration & User Support (20%)

Manage RENXT user access, permissions, and security roles.
Document and maintain data procedures, workflows, and business rules.
Provide training and guidance to staff on RENXT best practices, data entry standards, and reporting.
Support testing and implementation of new database features, modules, and integrations.

4. Data Management (20%)

Manage regular data audits, deduplication, and data hygiene activities to ensure data accuracy, consistency and completeness.
Monitor data quality metrics, identifying systemic issues and collaborating with stakeholders to improve data entry practices and standards.
Manage and optimize data management processes by applying automation and specialized tools to streamline audits and reduce manual errors.

5. Perform other duties and responsibilities as assigned by their Manager or their designate including providing backup support for gift processing as needed.

ABOUT YOU

Required Criteria

University degree or College diploma in a related field or equivalent experience.
Minimum 3-5 years’ experience working with CRM systems, donor databases, or enterprise data platforms.
Proven experience with data imports, exports, and data integrations between multiple systems ensuring accuracy and integrity.
Intermediate or advanced experiences using donor databases, data import tools, data validation tools.
Experience working with data cleaning, validation, and quality assurance processes.
Excellent communication skills with the ability to communicate to a wide array of audiences.
Excellent proficiency in MS365 Suite.
Excellent project management, organization, flexibility, and multi-tasking skills within a team environment.
Experience developing and delivering effective training to stakeholders of all learning styles.
Highly motivated, proactive and persistent, understanding how to work collaboratively with individuals and teams in a complex environment.
Strong administrative and problem-solving skills with the ability to translate vision and strategy into tactics and actions.
Demonstrate an agile, resourceful, and initiative-driven approach to problem solving with a strong focus on process improvement and adaptability.
Clear police reference check and vulnerable sector screening.

Advantageous Criteria

Experience with Engaging Networks, Race Roster, CampSite Raiser’s Edge.
Experience using data transformation or automation tools such as Power Query or Power Automate or similar tools.
Familiarity with API-based data integrations.

To support our commitment to a safe, caring environment for children with serious illnesses and their families, all staff must attest to having received their childhood vaccinations and confirm a negative result in a two-step Tuberculosis ("TB") testing series. Seasonal boosters against Influenza and the most recent circulating strain of COVID are strongly encouraged. All staff must provide an updated criminal record check or Vulnerable Sector Screening and be currently eligible to work in Canada and for Campfire Circle.

WORKING CONDITIONS

This role is hybrid, working from our Toronto office approximately 2-3 times per week, which will increase during peak event season, in an open concept working environment. This position will also occasionally require some physical labour in supporting events and other duties as required. A flexible schedule is required as this position involves occasional evening and weekend commitments and some travel. In consideration of the population Campfire Circle serves, the incumbent is a non-smoker.

COMPENSATION & BENEFITS

This position is for an existing vacancy and offers a competitive hiring range of $55,000 - $65,000. Campfire Circle is invested in our staff’s health, wellness and career growth. As part of the total compensation package for this role, we offer a comprehensive benefits package, with premiums fully paid by the organization with the exception of Long Term Disability, including $4,000 annually for mental health practitioners, a wellness benefit up to $500 annually, an accelerated RRSP matching program up to 5% of base salary, paid vacation time plus a paid winter shutdown period up to eight days, flexible hybrid work arrangements, and on-going professional development.

HOW TO APPLY

Please send a resume and salary expectations to careers@campfirecircle.org with the email subject reading 2026003- Officer, Data Management.

Don’t meet every single requirement in this posting? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification or requirement we encourage you to apply anyways. You may be just the right candidate!

AI tools may be utilized at any stage of recruitment for this role. This posting will remain open until filled. Only applicants selected for an interview will be contacted. For more information about Campfire Circle, please visit www.campfirecircle.org - No phone calls please.

ACCESSIBILITY & DIVERSITY, EQUITY AND INCLUSION

Campfire Circle is deeply committed to fostering a diverse and inclusive workforce that reflects the rich diversity of the communities we serve. We welcome applications from racialized persons/persons of colour, Indigenous People from North America and around the world, persons with disabilities, 2SLGBTQIA+ individuals, and those who bring diverse perspectives and experiences. Our commitment is to provide equitable employment opportunities to all and to maintain a work environment free from discrimination and harassment.

We are equally committed to providing an inclusive and accessible workplace. Applicants requiring accommodations to access our job postings and apply for roles with our organization are invited to reach out to our HR Team at careers@campfirecircle.org or in a manner that fits their accessibility needs, and can trust that their application will be considered equitably for our available roles. Contact information for our HR Team is located on our website at https://campfirecircle.org/work-at-campfirecircle/, and more information about our accessibility commitments can be found at https://campfirecircle.org/about-campfire-circle/accessibility-at-campf…;

LAND ACKNOWLEDGEMENT

Campfire Circle acknowledges that we operate on the traditional territory of many nations, including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples, and is now home to many diverse First Nations, Inuit and Métis peoples.

On this land, we are grateful to share the magic of camp with children and families, and we endeavour to create a community of joy, hope and healing. Acknowledging the land that we occupy is just one small step on the path towards Truth and Reconciliation.

Campfire Circle

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Officer, Data Management