Responsibilities and Duties

Provide strategic leadership for program operations that aligns services with the organization’s mission, vision, and values
Lead team meetings to review program performance, address emerging needs, and improve service delivery
Conduct individual check-in sessions with supervised staff to support professional development and performance goals
Promote a positive workplace culture that centers wellness, equity, and collaboration
Review and update programmatic policies and procedures to align with equity goals and participant needs

Conduct weekly individual and team check-ins with staff to track progress on goals and deliverables
Organize weekly staff meetings to clarify roles, responsibilities, and priorities
Provide harm reduction and trauma informed capacity building and training as well as technical assistance to all staff to strengthen service delivery and promote equity and consistency among all programs
Lead program trainings and develop onboarding materials for new staff, volunteers, contractors, and partners

Monitor and evaluate program deliverables, grant objectives, and reporting requirements to ensure timely and accurate grant/contract reporting by creating monthly written narrative reports and preparation of programmatic content for grants and funding opportunities
Assess participant needs through direct observation and collaboration with staff to ensure services are being delivered equitably
Draft program narratives based on service provision, participant feedback, and program plans to support the leadership team in developing funding mechanisms to provide participant-centered services based on the needs of the communities we serve.

Chicago Recovery Alliance

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