2025/2026 Food Banks Mississauga Tax Clinic Volunteer

Canada Revenue Agency: Community Volunteer Income Tax Program (CVITP)

As a volunteer tax preparer, you will complete taxes for people with a modest income and a simple tax situation.

Location: Virtual - We offer virtual tax clinics only.

Responsibilities:

Complete income tax returns in accordance with the Canada Revenue Agency.
Attend training sessions as needed/requested.
Verify taxpayer identity.
Keep taxpayer information confidential.
Conduct virtual sessions utilizing meeting software (Google Meet, Zoom, Microsoft Teams etc.).
Ask questions and clarify taxpayer information when necessary.
Use UFILE tax preparation software to file tax returns electronically.
Utilize the CVITP hotline for any on-the-job queries regarding particular returns.
Report concerns to the Tax Clinic Coordinator.

Reports to: Tax Clinic Coordinator

Length of Appointment: 4-6 hours a week from the end of February to the beginning of May.

Qualifications:

Possess a good understanding of the Canadian tax system, and the process of filing returns.
Be located in Canada.
Act professionally and respectfully.
Competence using computers/technology.
Accuracy and attention to detail.
Strong communication and interpersonal skills.
Empathy, patience and understanding/sensitivity to unique client needs.
Having one or more years of experience involved with tax clinics would be an asset.
Speaking an additional language is an asset (Arabic, Spanish, Urdu, Punjabi, Tamil, Polish, or other language).

Requirements

Must possess a Windows compatible laptop, and have space to download the UFILE software.
Provide a clean vulnerable sector check within 3 years.
Complete a CVITP application and required training online and choose Food Banks Mississauga as your host organization.

Boundaries and Limitations:

Maintain confidentiality of all information encountered in the process of completing duties.
File returns in accordance with Canada Revenue Agency guidelines.
Report any and all concerns to the Tax Clinic Coordinator.

Time Commitment:

Minimum three hours per shift (one-time or multiple shifts available) during mornings, afternoons, and/or evenings.
Approximately 4-6 hours of virtual webinar training through a CVITP representative (date TBD).

Training/Support Provided

CVITP program training offered by Food Banks Mississauga staff.
Canada Revenue Agency asynchronous webinar training covering a variety of tax situations.
On-site helpline provided through CVITP.
Ongoing support provided by FBM staff.

Benefits:

Helping others in the community.
Personal satisfaction.
Increase your tax knowledge.
Gain new skills and improve on existing ones.
A certificate of accomplishment provided by CRA.
A letter of acknowledgment provided by Food Banks Mississauga on request.

To apply for this role, please email your resume and cover letter to the Volunteer Programs Specialist, Meg Musy, at mmusy@foodbanksmississauga.ca.

As part of its commitment to racial justice and reconciliation, Food Banks Mississauga encourages candidates who are Black, Indigenous, and People of Colour to apply for this position. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Food Banks Mississauga

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Tax Clinic Volunteer: Tax Preparer