The Chief Product & Technology Officer (CPTO) will join iMentor’s Executive Team as the organization’s senior technology and product leader. This individual will shape iMentor’s product vision, guide platform and infrastructure strategy, and ensure technology enables both programmatic excellence and sustainable growth.

The CPTO will lead a multidisciplinary team across product, design, engineering, and IT, fostering collaboration, innovation, and accountability. This leader will also partner closely with colleagues across Program, Development, Finance, and Impact to ensure technology aligns with organizational strategy, user needs, and long-term sustainability.

RESPONSIBILITIES

Product & Technology Strategy

- Define and execute a 3–5-year technology and product roadmap aligned with iMentor’s strategic goals.
- Build a unified product vision grounded in user needs—mentors, mentees, program staff, and partners.
- Balance innovation and stability, ensuring strong systems architecture and thoughtful technical debt management.
- Evaluate emerging technologies (e.g., AI, automation, data analytics) for responsible, mission-aligned application.

Product Leadership & Delivery

- Lead the product design and development lifecycle, from discovery to delivery to iteration.
- Establish clear success metrics and feedback loops across the organization.
- Champion a culture of user-centered design, data-driven decision-making, and continuous improvement.
- Partner with internal and external stakeholders to ensure new features enhance program outcomes and efficiency.

Cross-Functional & Executive Collaboration

- Serve as a bridge between program, product, and engineering teams to ensure alignment.
- Collaborate with the Chief Impact Officer on initiatives that integrate technology and program design.
- Partner with Finance and HR to align staffing, budgeting, and vendor strategies with organizational priorities.
- Serve as an active member of the Executive Leadership Team, contributing to enterprise-wide strategy, planning, and culture.

External Engagement & Fundraising

- Partner with the fundraising and marketing and communications teams to tell iMentor’s technology story to funders and partners.
- Represent iMentor at external events and with key stakeholders to demonstrate thought leadership in tech-enabled education and mentoring.
- Contribute to funding proposals and donor engagements related to technology innovation and scale.

IT & Data Security

- Oversee technology infrastructure strategy, ensuring that IT systems and data are secure, functional, in compliance with all relevant legal and regulatory requirements, and aligned with strategic goals.

WHO YOU ARE

- Strategic Integrator: You connect technology, program, and financial strategy seamlessly.
- Product-Minded Leader: You ensure technology solutions are driven by user needs and organizational priorities.
- Technically Fluent: You have a strong understanding of software development, data systems, and platform architecture, earning credibility with engineers.
- Collaborative Executive: You excel at leading through influence, building alignment across diverse teams.
- Mission-Aligned Innovator: You are passionate about leveraging technology for social impact.
- External Communicator: You are comfortable representing the organization in funder and partner settings.

QUALIFICATIONS

- 10–15+ years of progressive leadership in technology and/or product development, ideally in EdTech, mission-driven, or multi-stakeholder organizations.
- Experience leading integrated teams across product management, design, engineering, and data.
- Fluent across modern web/mobile architecture, cloud infrastructure, data engineering/governance, security/compliance ecosystems, and emerging AI/ML technologies
- Proven ability to lead strategic planning and change management initiatives.
- Experience collaborating with fundraising or business development teams.
- Demonstrated alignment with iMentor's mission, core values, and commitment to fostering a supportive and collaborative community.
- Recognizes and values the unique backgrounds, experiences, and perspectives of all individuals, and actively contributes to a welcoming and collaborative environment.
- Bachelor’s degree required
- Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts including background checks.
- iMentor is committed to ensuring healthy and safe environments for our staff, mentors, and the students we serve. In order to fully comply with the NYC Vaccine mandate, all iMentor employees (regardless of role or region) are required to be fully vaccinated priority to their start date.

About iMentor

At iMentor, we believe in the transformative power of mentorship as a force for good. We partner with schools in communities in which a majority of students will be first-generation college students. iMentor matches every 11th and 12th grade student in our high schools with a committed mentor – offering each mentee, regardless of background or GPA, a champion for their success.

Mentors can provide students with a level of personalized support that cannot be achieved through traditional school counseling alone. Of the most recent graduating high school class, 81% of students learned about a new post-secondary pathway through iMentor and 93% were accepted into college and intend to enroll. Since 1999, iMentor has served more than 42,000 students and is poised to scale our model to make mentoring accessible across the country.

Our Commitment to Community, Educational Access, and Opportunity

Central to our mission is a dedication to creating an environment where all stakeholders, including students, mentors, and staff, feel valued and supported. We are committed to the ongoing effort and investment required to ensure that all students have access to the resources and support needed to succeed. Recognizing that historical and systemic challenges continue to impact educational outcomes, we focus on addressing economic and structural barriers that affect the communities we serve.

iMentor

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Chief Product & Technology Officer