Position Description

In line with our current strategic plan, Juma is well-poised to expand our Individual Giving Program and grow our annual budget. To achieve these priorities, Juma seeks an Individual Giving Manager with a proven track record of securing financial support from individual donors.

Working with the Director of Individual Giving, they will design, develop, and implement our Individual Giving Program to raise $681,700 in 2025 through a combination of appeals, events, and frontline fundraising efforts. They’ll be responsible for managing and cultivating relationships with existing donors, maintaining a list of prospective donors, and leading annual fund campaigns.

This position requires exceptional passion and drive for our work and a commitment to working in partnership with various stakeholders. An ability to empathize with donors and clearly communicate our mission is key. The ideal candidate will be proactive, self-directed, organized, and results-oriented.

Primary Duties and Responsibilities

Identify, Cultivate, Solicit, and Steward Prospects/Donors (40% of the time)

Manage a portfolio of 10-15 individual donors and prospects with the potential to make annual investments
Conduct 12-20 meaningful visits each year with donors and prospects for field research, cultivation, solicitation, and stewardship
In collaboration with the Director of Individual Giving, Chief Development Officer, and Chief Executive Officer, identify, develop, and cultivate a significant prospects pipeline as part of the organization’s evolving fundraising strategy
Plan and implement events and activities (tours, receptions, friend-raisers, etc.) for individual donors, using existing activities as appropriate
Engage in networking activities or other opportunities to generate potential prospects for cultivation
Activate, coach, and support staff in cultivating and soliciting donors; proactively collaborating with colleagues across the national organization and each market to develop effective and coordinated strategies for all donors in the pipeline
Organize the Chief Development Officer and Chief Executive Officer’s monthly donor meeting schedule
Create and implement moves management plans
Prepare written proposals, funder pitches, gift agreements, and other materials needed to define, secure, and document individual gifts
Successfully solicit gifts, negotiate gift terms, and ensure that gift agreements are created and followed
Maintain an annual pipeline of prospective donors who will be solicited
Ensure best-in-class donor stewardship

Annual Fund Campaigns (20% of the time)

Lead Juma’s Spring and End of Year fundraising appeals
Assist Site Development Leads to develop site-specific individual giving campaign strategies
Manage online annual appeal logistics, working with the Marketing & Communications Team and program colleagues to create fundraising materials that effectively advance Juma’s mission

National Fundraising Gala and Community Events (20% of the time)

Partner with the Community Engagement Manager, Director of Individual Giving, Chief Development Officer, and members of the National Development Team to plan and execute Juma’s National Fundraising Gala
Lead key aspects of planning for Juma’s National Fundraising Gala, including overseeing engagement and communication efforts with Host Committee members and National Board members
Manage silent auction procurement process for Juma’s National Fundraising Gala and Site Community Events
Support Site Development Leads with the planning and execution of regional donor events as needed

Marketing/Social Media Strategy (10% of the time)

Collaborate with Marketing & Communications team to conceptualize and implement online giving initiatives/campaigns
Work with the Marketing & Communications team to shape the development presence on the website, in communications, and in social media
Collect, write, and analyze donor-centric social media campaigns and posts

Donor Administration (10% of the time)

Monitor weekly, monthly, quarterly, and annual activity to achieve individual performance measures
Maintain accurate and complete records of donor communications
Track and report relationship management activity using Salesforce and other relationship management tools; assist with review and verification of donor recognition lists
Prepare regular reports on individual giving and events activities
Monitor revenue and expenses related to the individual giving program
Follow the CASE Code of Ethics for Fundraisers and maintain donor confidentiality

Qualifications

3+ years of individual fund development experience, specifically with donor cultivation and solicitation
Experience soliciting $5,000+ gifts, a plus
A passion for fundraising and supporting youth from under-resourced communities
An advocate for diversity, equity, inclusion, and belonging practices
Attention to detail, strong organizational and time management skills
Excellent written, oral, and presentation skills and experience in developing clear and concise funding proposals
Ability to function effectively in a fast-paced and entrepreneurial environment
Ability to work with senior management and national board members
Previous experience with Salesforce/CRM databases is preferred
Experience with MailChimp is preferred
Exceptional written and verbal communications skills
Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
Team player with exceptional interpersonal skills
Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment.
LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
All prospective staff will be fingerprinted and submit a criminal background check
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Details

Reports to: Director of Individual Giving

Job Location: San Francisco, California

Salary: $65-80k

Classification: Full-time, exempt, with some nights and weekends per business needs

Hours/Week: 40 hours

Hybrid Work Environment: Juma maintains a hybrid work environment. The Individual Giving Manager will be expected to work out of the organization’s San Francisco office two days per week.

Education: Bachelor’s degree or equivalent experience

Benefits Include: Employee benefits include medical, dental, vision, life insurance, a 403B plan, and a significant paid time-off package.

Please submit the following to operations@juma.org:

A thoughtful cover letter outlining your interest in the position and how your experience or professional goals align with the above requirements and Juma’s mission
Current resume
A general writing sample of your choice
Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.

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