Caregiver Link Worker, Eastern Ontario (Bilingual – English / French)

Full Time, 36 Month Contract – Start Date April 2026

FRENCH VERSION FOLLOWS

The Ontario Caregiver Organization (OCO) exists to improve the lives of Ontario’s estimated 4 million caregivers; ordinary people who provide physical and/ or emotional support to a family member, partner, friend, or neighbour. OCO provides caregivers with one point of access to information, services and supports that empower and help enable caregivers to be successful in their role. OCO works in collaboration with caregivers, health care providers and other organizations to address the challenges that caregivers face so that all caregivers – regardless of age, condition, or geographic location – have access to the support they need.

Come join our team!

We are recruiting for a Caregiver Link Worker, Eastern Ontario (Bilingual). This is currently a vacant position to support a growing program.

Virtual First Organization; Work from home-based office and regular in-person work and travel required in Eastern Ontario (i.e., Durham to Ottawa and Frontenac to Haliburton ).

Salary Range: $75,000 - $80,000

This role represents an exciting opportunity to be part of a growing program that aims to have a major impact on the caregiver experience in Ontario. You will be helping to enhance existing social prescribing principles to be more inclusive of the caregiver experience. The ideal candidate can work independently with minimal supervision, as well as on a team, and be able to carry out both program management and direct service delivery duties within the community. This is a remote first role that will require occasional travel to support in person presentations and deliver caregiver support within clinic or community settings.

About Social Prescribing:

Social Prescribing is a holistic approach to healthcare, bringing together the social and medical models of health and wellness and providing a formal pathway to support. You can find more information on these principles through the Canadian Institute for Social Prescribing: https://www.socialprescribing.ca/

Key Responsibilities

Reporting to the Manager, Caregiver Navigation and Workplace Programs, the Caregiver Link worker will maintain existing partner relations and establish new community-based social prescribing partnerships focused on supporting caregivers within integrated primary care and other community health settings. You will be helping to expand on new models of social prescribing for caregivers in Eastern Ontario.

Provider Engagement

Identify and develop key partnerships with integrated primary care teams, community paramedicine or other community health services
Provide live in-person information sessions and lead in-person and virtual meetings with community partners
Connect with health and community service providers and work alongside them to identify and support caregivers
Virtually connect with Francophone providers in other regions outside of Eastern ON as needed.

Project Management

Identify potential partner sites and build caregiver social prescribing practices within each site with a specialization in supporting Francophone caregivers
Implement strategies, processes, and practices alongside partners for service delivery and referrals
Independently manage project deadlines, workflow, and daily service delivery requirements
Collect required data points and develop reports
Provide input to strategic planning for the program and organization as a whole

Direct to Caregiver Support

Manage incoming and outgoing referrals and communications in a timely manner following OCO service policies and protocols
Provide direct support to caregivers in-person, by phone, and email in French and English, listening to their needs and co-developing intervention options
Provide resources or program options for their care recipient as needed
Assist caregivers in navigating OCO programs as well as support within their community
Complete service readiness screening and program registrations as required

Qualifications

Minimum 5 years’ experience in primary care, community health settings, or clinical environments within community, health care, non-profit, and/or social service settings
Exceptional bilingual communication skills – verbally, in writing and in virtual environments
Highly skilled in supporting community members with complex needs
Excel at facilitation of workshops, focus groups, network meetings and outreach
Project or program management experience, managing deadlines and reporting requirements
Ability to develop and maintain partnerships with external groups and providers
Assessment capabilities to determine best service match
Ability to navigate community and publicly funded supports and services
Strong conflict resolution skills, ability to manage challenging situations
Comfortable working with vulnerable community members, facing hardship
Experience with following privacy and consent guidelines
Self-starter, solution focused with demonstrated problem-solving skills
Knowledge of caregiver needs, the role of caregivers in the health and community care systems, and/or experience as a caregiver is an asset
Strong technical ability and proficiency in the use of computers and various software applications, in particular Microsoft Office, Dynamics 365, Survey Monkey, Eventbrite, Zoom, Ocean, Caredove
Ability to speak and write in French is an asset
Ability for occasional work after hours or on weekends to accommodate prearranged meetings or events
Ability to travel within Ontario, Valid G license and access to an insured and reliable vehicle

Education

Bachelor’s degree in nursing, social work, social services or similar discipline
Registered Social Worker, Registered Social Service Worker, Registered Nurse or Registered Practical Nurse in good standing is an asset

How to Apply

We invite qualified applicants to submit a cover letter and resume to OCORecruit@ontariocaregiver.ca . The posting will close at 12:00 noon on February 11, 2026.

Please quote the title Application: Caregiver Link Worker, Eastern Ontario and your name in the subject line of your email.

We do not use AI or automated systems to screen applications. Every application is reviewed by our HR team.

We thank all applicants for their interest; we will contact only those applicants selected for further consideration. Applications will be reviewed on an ongoing basis, and therefore early submission is encouraged.

OCO’s Commitment to Diversity and Inclusion

OCO is an equal opportunity organization, committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage applications from people representing all communities including persons with disabilities, Black, Indigenous, racialized people, individuals from 2SLGBTQIA+ communities and others who reflect the diversity of our province. We are committed to an inclusive and barrier-free recruitment, selection process, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We are happy to work with applicants requesting accommodation at any stage of the hiring process.

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Caregiver Link Worker, Eastern Ontario