Job Type: Full time
Job Number: JR100093
Location: Greencastle,
DePauw University is an Equal Employment Opportunity Employer: Women, members of underrepresented groups, and persons with disabilities are encouraged to apply. Position will remain open until filled. Resume and Cover Letter are required.
The Digital Giving Officer (DGO), is responsible for enhancing and supporting DePauw's annual giving goals by managing a multi-platform engagement, solicitation, and stewardship strategy. This position focuses on cultivating relationships with a portfolio of mid-level alumni, parents, and friends, driving increased engagement and donations with a digital-first approach. The DGO will leverage digital communication tools to connect with a broad base of constituents and is responsible for securing gifts up to $5,000. The ideal candidate will be a strategic and innovative digital communicator with a background in donor or customer engagement, marketing, or sales. In addition, the DGO works closely with the Director of Annual Giving to align strategy and follow up.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. This role is primarily based on digital engagement, with occasional travel for donor visits, campus events, and special campaign activities. Evening and weekend work is required for key campaigns and donor engagement opportunities.
Essential Functions Statement
- Digital Engagement and Donor Cultivation:
- Actively manage a portfolio of 200 mid-level donors and prospects, engaging them through multi-channel communication efforts including phone, email, text, social media, and virtual meetings.
- Facilitate meaningful interactions and dialogue by moderating online forums, groups, and communities, and encouraging active participation and collaboration.
- Execute 40-60 outbound touchpoints daily to initiate, maintain, and strengthen relationships with donors.
- Solicitation and Stewardship
- Directly solicit donors online and in person for annual gifts up to $5,000, utilizing a combination of digital and occasional face-to-face outreach.
- Develop and implement targeted annual giving solicitations for milestone reunion classes and those years leading up to milestone classes.
- Develop a strategic plan to increase giving via Tiger Club and to utilize the athletics affinity groups for ongoing solicitation strategies, especially at leadership giving levels.
- In partnership with colleagues in Annual Giving and Alumni Engagement, leverage reunion volunteers to identify leadership annual giving prospects and to encourage participatory gifts to The Fund for DePauw.
- Create engaging and personalized digital content, including videos, social media posts, messages, and emails, that resonate with mid-level donors and inspire philanthropic support.
- Develop content calendars and editorial schedules to ensure a consistent cadence of high-quality content that resonates with target audiences.
- Curate user-generated content and alumni stories to showcase the impact of philanthropy and engagement on the university community.
- Other duties as assigned.
Competency Statement(s)
- Accountability - Ability to accept responsibility and account for his/her actions.
- Accuracy - Ability to perform work accurately and thoroughly.
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Adaptability - Ability to adapt to change in the workplace.
- Autonomy - The ability of the individual to complete assigned tasks with little oversight.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Customer Oriented - A desire to serve both external and internal clients by focusing effort on meeting the clients' needs, understanding their concerns, and seeking to build trust.
- Diversity Oriented - Commitment to valuing a variety of different experiences, encouraging input and collaboration from campus stakeholders, including being mindful of experiences related, but not limited to: age, gender, race, ethnicity, religion, socio-economic status, LGBTQ, and/or job type.
- Initiative - Ability of the individual to act and take steps to solve or settle an issue.
- Interpersonal - Ability to develop and maintain relationships with others.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Presentation Skills - Ability to effectively present information publicly.
- Relationship Building - Ability to establish and maintain a good rapport and cooperative relationship with customers and co-workers.
- Reliability - Ability to be dependable and trustworthy.
- Self-Motivated - Ability of the individual to reach a goal or perform a task with little supervision or direction.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
SKILLS & ABILITIES
Education: Bachelor's degree required; experience in advancement, marketing, or related field preferred.
Experience: 2-3 years of experience in digital engagement, donor relations, or sales and marketing, particularly with a focus on digital and social media channels.
Preferred candidates will have a minimum of three years of progressive development or related experience, with experience in managing a portfolio.
Communication/Language: Intermediate: Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Computer Skills:
- Knowledge of database management systems, CRM, and Microsoft Office products, including Excel.
- Ability and desire to frequently learn new products related to the role is required. Strong digital communication skills, including experience with content creation, social media, email campaigns, and video communication.
- Familiarity with CRM platforms (e.g., Blackbaud, GiveCampus) and an understanding of data-driven donor or customer engagement.
Certificates & Licenses: CFRE desirable
Other Requirements:
- Proven track record in engaging mid-level donors or clients, with success in building relationships and securing commitments.
- High emotional intelligence, adaptability, and the ability to connect authentically with a diverse donor base.
- Willingness to travel occasionally and work evenings and weekends as necessary.
- A strong understanding of the mission of liberal arts institutions.
- Travel from campus, as needed, to conduct solicitations, or to recruit volunteer leaders for assigned programs.
PHYSICAL DEMANDS
Physical Demands
Lift/Carry
Stand
O (Occasionally)
Walk
O (Occasionally)
Sit
C (Constantly)
Handling / Fingering
C (Constantly)
Reach Outward
O (Occasionally)
Reach Above Shoulder
O (Occasionally)
Climb
O (Occasionally)
Crawl
O (Occasionally)
Squat or Kneel
O (Occasionally)
Bend
Speak
O (Occasionally)
F (Frequently)
10 lbs or less
F (Frequently)
11-20 lbs
O (Occasionally)
21-50 lbs
O (Occasionally)
51-100 lbs
N (Not Applicable)
Over 100 lbs
N (Not Applicable)
Push/Pull
12 lbs or less
F (Frequently)
13-25 lbs
O (Occasionally)
26-40 lbs
O (Occasionally)
41-100 lbs
N (Not Applicable)
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
- Vision (Near, Distance, Peripheral, Depth Perception, Color)
- Hearing (Auditory perception, or audition)
WORK ENVIRONMENT
Normal office environment
We are proud to recognize the active participation of faculty and staff in adding to the heritage of building and supporting vibrant, intellectual and creative lives for students and for ourselves. Principles of collaboration, respect for each other, diversity, freedom of expression, accountability and service guide the daily decisions and interactions across campus.
DePauw University, in affirmation of its commitment to excellence, endeavors to provide equal opportunity for all individuals in its hiring, promotion, compensation and admission procedures. Institutional decisions regarding hiring, promotion, compensation and admission will be based upon a person's qualifications and/or performance without regard to race, color, creed, religion, national origin, sexual orientation, disability, age, gender, gender identity or gender expression, except where religion, gender, or national origin is a bona fide occupational qualification.
DePauw University's goals and commitments are best served if the institution reflects the diversity of our society; hence, DePauw seeks diversity in all areas and levels of employment and abides by all local, state, and federal regulations concerning equal employment opportunities. The University admits, hires and promotes individuals upon their qualities and merits.
Employee Benefits Overview
There are many benefits offered to DePauw Employees.
For full time benefits eligible employees these benefits include medical, dental and vision insurance. Basic Life insurance, Accidental Death & Dismemberment (AD&D) and Long Term Disability are paid for by DePauw University. Full time employees may elect to purchase additional voluntary life insurance for themselves and their dependents. Additional voluntary benefits, Tuition Remission and Exchange, as well as Relocation Allowance are also employee benefits. See the Benefits Hub.
All employees may participate in the retirement savings plan, as well as employee discounts and access to University resources.
At DePauw, we recognize that our employees need to balance work and home. Please refer to University Policies for Vacation Time, Personal Time (hourly) and Sick Time policies in the Employee Handbook for more information on these and other benefits. When you need support, the Cigna Employee Assistance benefit is available to all employees and their households.
ENJOY ACCESS TO THE AMAZING FACILITIES AND PROGRAMS DEPAUW UNIVERSITY HAS TO OFFER, SUCH AS:- Welch Fitness Center and wellness classes
- Indoor Tennis and Track Center
- University Libraries
- Peeler art galleries
- Green Center for the Performing Arts events and programs
- Ubben lecture series
- Free athletic events
- Bookstore and Starbucks (Greencastle) discounts
- Employee discounted meal plan
- Free parking
- Nature park, including walking and biking trails
- Personal duplicating and printing discounts
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