Position Type: Full-Time Staff
Education Level: Bachelor's Degree Preferred
Category: Education
DescriptionPOSITION OVERVIEW: Reporting to the Senior Director of Advancement Strategy & Operations, the Advancement Operations Coordinator supports the key functions of the Advancement Operations team. The position contributes to the overall success of the Advancement team's fundraising and donor engagement efforts.
KEY RESPONSIBILITIES: The Advancement Operations Coordinator position is responsible for the following key functions:
1. Gift Processing - Works with members of the Operations team to perform daily gift processing functions to ensure timely and accurate data entry into the Raiser's Edge donor database
- Works with members of the Operations team to reviews gift entries to ensure data accuracy and to identify issues for data clean-up
- Generates weekly gift acknowledgement letters; ensures letters are signed, scanned, mailed in a timely fashion - with digital copies uploaded in Raiser's Edge donor records
- Supports the Operations team to complete monthly reconciliation processes with the university's Business Office
2. Data Clean-Up - Supports ongoing data clean-up projects within Raiser's Edge as assigned
- Identifies records for data clean-up as identified during gift processing with a focus on addressing duplicate records, updating deceased records, updating proposal records, and ensuring accuracy in donor names, aliases, address labels, constituent codes, etc.
3. Prospect & Donor Data Management - Creates queries, exports, dashboards, and reports to identify top prospects and to provide easy-to-access comprehensive donor profile data to gift officers
- Generates on-demand donor and prospect lists and profiles for senior leadership
- Monitors and distributes event registration lists; sends alerts to gift officers of top prospect and donor registrants
QualificationsPREFERRED QUALIFICATIONS & COMPETENCIES: The Advancement Operations Coordinator should meet most of the qualifications below:
- A bachelor's degree from an accredited college or university
- Proficiency with Microsoft Excel and Word
- Experience using a project management tool (preferably Asana)
- Database experience and proficiency (preferably Raiser's Edge) or an ability to supplement training with self-study to gain proficiency with relative efficiency
- Close attention to detail; strong organizational skills; efficient task management; and excellent customer service and interpersonal skills
- Ability to handle confidential information in a professional manner
OTHER ATTRIBUTES OF A STRONG CANDIDATE: - Highly collaborative
- Self-motivated learner
- Ability to work independently
NOTE: The Advancement Operations Coordinator position involves extended periods of focused and quiet work at a computer. This position appears to be best suited for people who consider themselves to be more introverted than extroverted.
Please apply by submitting a resume and a cover letter.
