Job Number: 160067
Department: ADV: Eng, Comm, and Marketing
Remote Work Classification
Hybrid Remote
Health and Safety Information
Not Applicable
Discover Your Career at Emory UniversityEmory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
DescriptionThe Division of Advancement and Alumni Engagement utilizes resources, technology, and business for the purpose of constituent engagement, donor research and solicitation, and stewardship throughout Emory University and Emory Healthcare. Our mission is to inspire and steward meaningful, lasting relationships that elevate engagement and giving to fulfill Emory's mission to serve humanity. AAE is a high-performance team built on innovative ideas, trust, and accountability. We foster collaborative connections and value inclusion. We are currently seeking an Associate Director of Alumni Engagement - Leadership Engagement.
The Leadership Engagement team is responsible for coordinating and managing opportunities for Emory alumni to engage with the university and fellow alums through programs and events. This position will report to the Managing Senior Director of Alumni Engagement.
KEY RESPONSIBILITIES:
- Creates, maintains, and enhances the relationship between alumni and the university and among alumni themselves.
- Creates/manages strategy for recruiting, cultivating, and engaging alumni through class reunions, events, and programs for a specific school or unit.
- Plans and develops communication methods directed at alumni on an on-going basis.
- Recruits, cultivates and provides direction to volunteer leadership.
- Represents designated program/school within the division.
- Fosters relationships with other campus offices, schools/divisions.
- Monitors program budget.
- May manage event budgets.
- Performs related responsibilities as required.
ADDITIONAL JOB DETAILS:
- Strengthen connections among alumni and constituents to inspire engagement and support of university priorities.
- Manage engagement with domestic and international alumni markets, with emphasis on digitally activated and emerging alumni communities.
- Design and lead digital engagement strategies that build and sustain alumni communities through virtual programs, online platforms, and community-based communication channels.
- Cultivate and manage relationships with alumni boards, networks, and affinity organizations under supervision.
- Serve as a primary departmental contact and represent the team in collaboration with other units across the division and university.
- Maintain accurate information on selected alumni and prospects, including activity reports, visit documentation, and CRM coding.
- Meet division metrics related to visit preparation, qualification, visits, referrals, activity reporting, and CRM data integrity.
- Track, evaluate, and report on program and event metrics to assess populations served and inform volunteer engagement goals.
- Develop and implement digital engagement plans, content strategies, and virtual experiences supporting alumni- and volunteer-led initiatives.
- Enable volunteer success by providing clear documentation, tools, and guidance for digital engagement and leadership development.
- Leverage CRM systems, digital engagement platforms, and related technologies to inform decision-making and resource allocation.
- Identify and research alumni prospects for volunteer leadership and engagement opportunities.
- Maintain knowledge of best practices and emerging trends in alumni engagement, digital community building, and volunteer management.
- Some night and weekend work is required.
- Some travel may be necessary.
- This position requires coming in person two days a week.
MINIMUM QUALIFICATIONS:
- Bachelor's degree and three years of alumni engagement, event planning, public relations or other related experience OR an equivalent combination of experience, education, and/or training.
PREFERRED QUALIFICATIONS:
- Successful candidates will possess strong organizational, written, and verbal communication skills and possess the ability to manage multiple projects simultaneously.
- Demonstrated ability to build and sustain relationships across a university and/or healthcare system.
- Commitment to excellent customer service, collaborative work, and comfort operating in ambiguous or evolving contexts.
- Experience managing volunteers and engagement initiatives, including work in virtual or digital environments.
- Experience developing or supporting digital engagement strategies, virtual programs, or online communities.
- Proficiency with Microsoft Office Suite, CRM systems, mass email platforms, and project management tools.
- Prior experience in advancement, fundraising, alumni engagement, nonprofit, or university settings.
- Flexibility to adapt to changing priorities, deadlines, and engagement strategies.
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.
Additional DetailsEmory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
