Vice President of Program Services

YWCA • Full-time • Rochester, NY, US • $85k - $100k / year • 2w ago

As part of the organization’s executive leadership team, the Vice President will contribute to high-level strategic planning, program development, and operational excellence, ensuring sustainable growth and measurable community impact.

The ideal candidate will offer proven leadership experience, a forward-thinking approach to housing access, and a passion for creating equitable, stable housing opportunities for individuals and families across the community.

Responsibilities

Strategic Leadership

Drive the overall vision and direction of the organization’s housing programs in alignment with the organization’s mission and strategic plan.
Develop and implement innovative approaches to address housing challenges for women and families, ensuring safe, equitable, and supportive environments.
Establish a strategic work plan to achieve both short- and long-term goals related to affordable housing, community development, and land-use initiatives.
Identify and execute creative, data-driven housing solutions that meet emerging community needs.

Program Oversight

Manage daily operations of affordable housing programs, emergency shelters, and supportive housing initiatives to ensure high-quality service delivery.
Monitor and evaluate program effectiveness, incorporating data and community feedback to drive improvement.
Ensure full compliance with all licensing, funding, and quality assurance standards.
Respond to requests from HUD, state and city agencies, and other governing bodies; prepare documentation, reports, and responses as required.

Team Leadership

Lead, mentor, and support program directors and staff, fostering a culture of collaboration, inclusivity, and professional development.
Ensure staff are equipped with the tools, resources, and training needed to excel.

Community Engagement

Build and maintain strong partnerships with local organizations, government agencies, and community stakeholders to strengthen housing support networks.
Represent the organization in community forums and advocate for policies that promote housing stability and access for women and families.

Financial Management

Oversee development and management of program budgets to ensure fiscal responsibility and sustainability.
Partner with the development team to identify funding opportunities, write grants, and secure resources for program expansion.

Data and Reporting

Develop and monitor key performance indicators (KPIs) to assess program impact and effectiveness.
Prepare and present reports to the executive team and board of directors on program outcomes and strategic initiatives.

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