Chief Integrated Care Officer

Upper Manhattan Mental Health Center, Inc. • Full-time • New York, NY, US • $175k - $200k / year • 7h ago

Upper Manhattan Mental Health Center (UMMHC) is excited to announce that we are hiring a Chief Integrated Care Officer. We are a community-based, outpatient behavioral health and SUD provider, serving individuals and families throughout the lifespan. We have been part of the Harlem/ Washington Heights community for over 30 years. We are looking for a candidate who is both a strong and experienced clinician and administrator, committed to client-centered, trauma-focused care and addressing social determinants of health in a team-based setting. Come join us as we prepare to continue our work for the next 30 years and beyond!

Essential Duties and Responsibilities:

The CICO is an experienced health care administrator with a strong understanding of social determinates of health, the ability to promote a culture of client-centered care, experience building interdisciplinary and interdepartmental collaboration and the vision to help our organization expand the breadth and depth of services we offer the community.
The CICO’s specific responsibilities are as follows:

Administrative

Collaborates with agency administrators to build new care delivery models with a focus on interdisciplinary collaboration.
Contributes to the development of strategic planning for improving and expanding the agency’s offerings, recommends changes in program content in concurrence with changing markets and technologies.
Facilitates the Grand Rounds committee.
Reviews and evaluates all aspects of the service programs with Program Directors on a regular basis.
Conducts regular reviews and updates of Center Operations Manual and the Clinical Procedural Manual for each Service Unit. Develops content for the Center Operations Clinical Procedures Manual as appropriate.
Serves as a resource and consultant to all areas of the organization, may chair or serve on committees, may be required to represent organization to external entities and/or serve on external committees, contributes to grant applications and/or identifies outside funding sources.
Determine staff training needs, create a formal training protocol for the agency, leads trainings or organize outside subject matter experts to facilitate appropriate training.

supervise clinical staff as appropriate.

Oversight

Provides clinical oversight to the organization, ensuring all programs provide quality driven effective, person-centered care.
Leads the development and implementation of clinical policies and procedures in compliance with regulatory requirements, clinical best practices, and efficient workflows ensuring quality metrics within programs are being met.
Chairs the Incident Review Committee.
Assists in the design and implementation of corrective action plans to address identified issues as needed.
Keeping abreast of upcoming changes to regulatory requirements, provides feedback to State regulatory agencies through committee work.
Ensures adequate psychiatric staff coverage for all programs, develops plans for coverage gaps.
Provides guidance and support to clinicians dealing with complex cases.
Collaborates on technical advancements and resources to optimize care.

Recruitment, Retention & Staff Development

Assists HR department in the recruitment of psychiatrists, PNPs and nurses, helps develop a long-term, sustainable recruitment strategy.
Serves as proctor for PNP interns or assigns other psychiatrist(s) to serve this role.
Provides formal supervision on a regular basis for clinical staff and nurses.
Identifies opportunities to build staff morale in collaboration with other agency leaders.
Devote time to direct clinical care as needed treating clients with behavioral health disorders, substance use disorders and co-occurring disorders and Prescribe MAT as needed.
Provides crisis intervention and consultation on medical/psychiatric emergencies as appropriate.

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