Stewardship CoordinatorFull-time/40 Hours per Week
SalaryCommensurate with experience
Hiring DepartmentUniversity Advancement
LocationUniversity of Texas at Tyler: Tyler, Texas. This position does not allow for remote work.
Required Application MaterialsA single PDF or Word document containing a resume, letter of interest, and a list of the names and contact information for three (3) professional references is required to apply.
Important Instructions: When prompted to upload your "resume", upload your combined documents as one file.
- Please do not upload documents to "Cover Letter" or "References".
If the required application materials were not uploaded at the "resume" prompt, please withdraw your application, and re-apply to upload your combined documents as one file.
Job SummaryThe Stewardship Coordinator will support the University Advancement Services data and gift processing teams. Responsibilities will include updating constituent records in Raiser's Edge NXT (RENXT), performing data research as needed, monitoring obituaries, and serving as a backup gift processor. This role will contribute to the data accuracy and integrity of the database to ensure reporting meets intended purposes and standards. Additionally, this role will help identify process improvements related to record maintenance, processing, and reporting. The Advancement Data Specialist will maintain professional relationships with others and have excellent customer services skills. As such, this individual must collaborate well with others in the delivery of outcomes related to strategic initiatives. Occasionally required to work some evening and weekend hours.
Major Responsibilities/Duties/Critical TasksConstituent record management:
- Review and enter constituent information from a variety of sources (e.g. email, correspondence, returned mail, online updates, surveys, internet research, and hard files) into RENXT daily in accordance with established procedures.
- Research and enter information on constituents including current addresses, phone numbers, and other relevant data.
- Coordinate annual or bi-annual screenings of the database and enter all findings into RENXT.
- Respond to written and phone requests for contact information.
- Research and process all obituary notices for deceased constituents.
- As needed, compile contact information for constituents creating letters, labels, directories, and other reporting purposes.
- Maintain hard copy files, as needed.
- Provide ongoing daily support in scanning, indexing and filing electronic documents
Assist Advancement Services leadership with planning efforts and projects that will lead to the ongoing implementation of constituent data management in RENXT:
- As directed, work with the team to develop standard queries, exports and reports using RENXT and Power BI.
- Identify potential data integrity issues throughout RENXT database.
- Create data integrity reports and incorporate them into the overall data quality assurance program.
- Monitor audit queries and other tools designed to ensure maximum data integrity and make all corrections in a timely and accurate manner.
- As requested, perform advanced data functions, including merging records, administering global changes, and creating or revising import profiles.
- Contribute to the development and/or revision of documentation related to policies and procedures governing the management of data.
- Create basic and complex queries used to export data and lists as needed.
Provide back-up assistance related to gift and pledge processing as needed: - Receive, record, and receipt all gifts and written pledges with accuracy and timeliness.
- Send official receipts/acknowledgment letters to donors in accordance with established procedures.
- Route any documentation accompanying gift remittances and returned mail (e.g., notification of bequests, address changes, pledge information, comments, and questions) to the appropriate offices.
- Update individual gift and pledge records as requested.
- File appropriate copies of gift and pledge documents in donor files.
- Maintain source documentation on all gifts and pledges, as needed.
- Assist with account reconciliation in relation to gift accounts.
- Assist with training and supporting Raiser's Edge end-users thus enabling them to do the tasks needed in their respective areas.
- Collaborate with Advancement personnel on tasks/projects as needed.
- Take an active role in projects where needed and provide information in a timely manner.
- Assist with report generation and dashboard creation.
- Log prospect and donor news, communication, and information into Raiser's Edge records.
- Perform research on constituents as needed utilizing the tools available.
- Learn and adhere to CASE standards and maintain the confidentiality of information while respecting donor requests for anonymity.
- Collaborate with the Office of Sponsored Research to ensure grants that can be counted as gifts are identified and entered in Raiser's Edge.
- Other duties as assigned.
Required Education/Experience- Bachelor's degree.
- Two (2) years of database experience.
- A combination of experience and education may be considered.
Preferred Education / Experience- Master's degree in related field.
- Three (3) years of experience in a related field of work.
- Peoplesoft, Raiser's Edge. Rand and HCM experience.
Accompanying Knowledge, Skills, Abilities and Competencies- Proficient using MS Suite.
- Capable of adapting to new technologies and software systems quickly.
- Exceptional attention to detail with a high degree of accuracy.
- Demonstrated flexibility and initiative in a dynamic work environment, quickly learning and adapting to procedural changes, new processes, and shifting priorities
- Strong analytical and problem-solving skills to identify and resolve issues efficiently.
- Suggest and ask for others' ideas to improve quality, efficiency, and effectiveness
- Respond flexibly and positively in all circumstances, working calmly under pressure.
- Must have strong organizational and time management skills, be able to effectively prioritize tasks, and be able to multi-task in a fast-paced environment while meeting important deadlines and maintaining flexibility.
- Establish, nurture, and maintain productive relationships with internal and external audiences.
- Work collaboratively and cooperatively with students, alumni, volunteers, donors, stakeholders and university personnel at all levels.
- Extensive knowledge of and proficiency in various spreadsheets, databases and financial analysis software requires a high level of computer literacy and aptitude.
- Strong interpersonal, customer service, proofreading, spelling, verbal, and written communication skills.
- Demonstrates strong research skills to accurately update and maintain constituent information.
- Established professionalism, sensitivity, and discretion in handling confidential information.
About The University of Texas at TylerThe University of Texas at Tyler is part of the prestigious University of Texas System that includes 14 institutions located throughout the state. Founded in 1971, UT Tyler today enrolls 10,000 students and consists of six colleges.
Designated an R2 research institution by the Carnegie Classification of Institutions of Higher Education, UT Tyler supports our surrounding region through innovation intended to uplift communities, spearhead sustainability initiatives, preserve ecosystems and support entrepreneurship. UT Tyler has the highest Carnegie classification in East Texas.
Our beautiful Tyler campus features more than 200 acres nestled along a lake and surrounded by thick pine and oak forests, providing a picturesque location for study and recreation. We also offer instructional sites at The University of Texas Health Science Center at Tyler and in Palestine, Longview, and Houston.
With more than 80 bachelor's, master's and doctoral degree programs offered, UT Tyler provides a wealth of learning opportunities and dynamic programs.
For more information, please visit
https://www.uttyler.edu/about/.
Additional InformationThe retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
This position is security-sensitive and subject to Texas Education Code Section 51.215, which authorizes the employer to obtain criminal history record information. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
For more information regarding benefits offered by UT Tyler, please visit
https://www.uttyler.edu/offices/human-resources/employees/benefits.
EEO StatementThe University of Texas at Tyler is an Equal Employment Opportunity Employer.
To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12&JobOpeningId=14561&PostingSeq=1
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