As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.
Duties and Responsibilities:
Reporting to the Academic Director for the Psychology, Youth & Early Childhood Studies area, the School’s largest academic unit, the area program assistant/college assistant will support administrative and academic operations for 2 undergraduate certificate programs, 2 bachelor’s degree programs, 3 master’s degree programs and 3 advanced certificate programs. The area program assistant/college assistant will perform the following duties:
- Serve as informed in-office admissions contact for prospective students and assist with recruitment activities
- Maintain student and faculty contact lists and communication records
- Support outreach campaigns (email reminders, event invitations) and other communications to students and faculty
- Coordinate web and print material updates
- Prepare meeting agendas and take minutes of faculty and staff meetings
- Assist with record-keeping including tracking student progress toward degree, updating faculty files, and maintaining program documents and document repositories
- Enter, maintain and update student data in institutional systems
- Participate in end-of-semester academic review and perform needed follow-up with student records
- Conduct basic research (benchmarking other programs, gathering resources for new programs)
- Assist with Online Psychology Academy campus visits and recruitment events
- Collaborate with the Academic Program Manager and Academic Program Specialist on tasks and projects supporting students, staff, and faculty
- Support program development, course site updates, student service delivery, outcome evaluation, enrollment, retention, and other projects as assigned
Preferred Minimum Qualifications:
Preferred Qualifications:
- Experience providing administrative support in a higher education setting
- Ability to be detail oriented, address concurrent issues and adapt easily to changing priorities
- Proficiency with Microsoft Office Suite applications, particularly Excel; ability to easily learn new software
- Strong writing, reporting, editing and verbal communication skills
Note: This position is expected to be on-site
