Primary Responsibilities will include:

Tableau / ETL pipelines: Administer and optimize automated dataflows that receive grantee reporting data in excel format, transform it based on templates, create user-friendly data visualizations in Tableau, and publish curated data visualizations in Tableau.
Tableau / BI enablement: Assist internal colleagues in developing and refining Tableau dashboards, reports and data visualizations, including requirements translation, metric definitions, filter logic, and performance tuning to extract relevant information.
External reporting support QA: In collaboration with MLSC’s grants team, track and document data quality issues in grantee report submissions (missing fields, invalid formats, etc.) and coordinate with grantees to remediate source-system configuration and submission errors.
External stakeholder support: Provide office hours for external stakeholders, to help them with data collection workflows and submission troubleshooting, as well as other technology questions.
External information support and platform administration: Oversee MLSC Community Connection platform development and support.
Technology program leadership: In collaboration with MLSC’s grants team, lead the development, communication, implementation and support of a Grantee Technology Baseline Plan, including standards definition, implementation guidance, and support processes.
Technology program leadership: In collaboration with MLSC’s grants team, provide constructive and supportive technical feedback to grantees seeking to apply for funding for technology projects.
Technical review for funding requests: Partner with the grants team to evaluate technology grant applications, providing technical assessment, feasibility analysis, and risk/controls feedback.
Grantee technical assistance: Deliver implementation support for approved grantee technology projects, including AI-enabled solutions (requirements, data readiness, integration considerations, and monitoring).
Internal support: Prepare documentation of new and existing dataflow and technology processes.
Internal support: Provide backup administrative support with MLSC’s internal grants database, file storage, and other technologies including data systems, access management, file storage and governance, and general IT support matters.
Other duties as assigned.

Maryland Legal Services Corporation

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