Company Description:
In surveying the grounds of what is now Wittenberg University, the Rev. Ezra Keller, the college's first president and founder, remarked: "This is a lovely spot for a literary institution." Today, that lovely spot encompasses more than 100 acres of rolling hills and hollows in southwestern Ohio, with architecturally distinctive structures that embrace Wittenberg's past and provide a beautiful backdrop to the teaching excellence and Lutheran-affiliated learning environment that has defined Wittenberg University since its founding in 1845. Nationally recognized for accessible professors, engaging classroom experiences, service opportunities, and valued athletics traditions, Wittenberg is home to 1,500 students, 60 majors, minors and special programs, three graduate programs, and 25 varsity sports.
Wittenberg University is committed to providing a comprehensive and competitive employee benefits package that attracts and retains talent to further the university's mission and contributes to the personal and financial well-being of employees and their families. From healthcare to our tuition benefit to vacation and holidays, our goal is to help our employees enjoy happy and healthy lifestyles, while maintaining a good work-life balance. Click here to learn more about Wittenberg's employee benefits.
Job Description:
Reporting to the Director of Advancement Services, this position is responsible for helping to monitor the integrity of the information contained in the Wittenberg University Advancement CRM, SalesForce, and for collaborating with division leadership on how to translate data into usable information for the formation and execution of fundraising and engagement strategies and measures of success. This role provides support to the annual giving, major gift, planned giving, prospect management, special events, alumni engagement, stewardship programs, as well as various campus partners, specifically through gift processing, receipting, gift acknowledgement and reconciliation, tracking and reporting. The Coordinator works closely with the Director and other colleagues to sustain a culture of collaboration and continuous improvement. This is a full-time, non-exempt (hourly) position working approximately 40 hours/week, reporting to the Director of Advancement Services.
Essential functions include but are not limited to:
Gift Processing, Acknowledgment and Reconciliation:
- Provides overall leadership of gift and pledge processing and reconciled gift batching -- includes training of others assisting during peak times.
- Develops and implements policies and procedures to ensure timely and accurate gift processing, receipting, acknowledgments, pledge reminders and other related processes.
- Assesses and assigns gift appeal codes to all donations.
- Coordinates staff/colleagues/students to ensure all donor acknowledgment policies are enforced and completed, including printed or digital tax receipts, memorial letters, pledge reminders, per-diem gift calculations, golf outing QPQ tracking and Presidential/Vice Presidential acknowledgment letters.
- Serves as point of contact or secondary for external processors: Authorize.net, ScaleFunder, Affinaquest, and SalesForce.
- Manages the month-end process, trouble-shooting and auditing data to ensure the smooth transfer of data to the Finance Office as well as performing a monthly reconciliation and review with fiscal team.
Systems and Database:
- Collaborates with the Director in design and implementation of plans for the maintenance and growth of the information systems as well as implementation and improvement of policies and procedures for efficient quality data entry and data storage. Areas to be addressed include knowledge of current Advancement directions and priorities; refining the use of database, the transfer of information internally, other data storage systems, and reporting tools; and establishing additional systems to meet these needs.
- Maintains standards including security, accuracy, data loading and duplicate elimination.
- Assists in beta testing for new upgrades of software and hardware, as appropriate.
- Provides ongoing refresher sessions/mentorship, alongside the Director.
Reporting and other functions:
- Creates and has final approval over all jotform registration pages for rsvp management and event sales.
- Manages requests from partners beginning with creation to reporting.
- Issues final approval over all ScaleFunder crowdfunding setup for online gift projects and checkout pages for gift transactions.
- Interprets partner requests, understands what they need and why, and designs and delivers effective products tailored for each target project.
- Responds to staff and donor inquiries and produces financial and impact reports upon request.
- Completes special assignments upon request.
- Manages use of ad-hoc and user-run complex reports within SalesForce, Affinaquest, and other reporting tools; maintains an up-to-date reports library and formats catalog.
- Assists with pulling, coding and segmenting direct mail files.
Perform other relevant duties as assigned such as special projects, programs, developmental activities, etc.
Requirements:
Requirements include:
- High school diploma/GED required; bachelor's degree preferred. An equivalent combination of training and experience with database management, fundraising processing and IRS rules and regulations is strongly preferred.
- 1- 3 years of relevant experience required.
- Working knowledge and experience using Microsoft Office software, specifically proficient in the use of Outlook, Word, and Excel. Ability and desire to learn additional software applications preferred.
- Experience with Salesforce and IRS rules and regulations associated with gifts, taxes and QPQ strongly preferred.
- Knowledge about regulatory compliance and professional standards including IRS, PCI, and CASE guidelines.
- Working knowledge of athletic fundraising within IRS gift rules strongly preferred.
- Experience with pledge reconciliation and payment process within Salesforce preferred.
- Working knowledge of CASE guidelines preferred.
- Nights and weekend work required around signature events (i.e. Homecoming, Commencement, Commit to Witt).
- Ability to use computer and phone for more than half of the workday.
- Work in a typical office environment with the ability to adapt to different meeting spaces as needed to perform essential duties of position.
- Ability to manage multiple tasks and ever-changing priorities.
Additional Information:
Wittenberg is committed to attracting and retaining highly qualified individuals who collectively reflect the diversity of our student body and society at-large. Please see our notice of nondiscrimination housed on our website.
Wittenberg University is committed to preventing and addressing sexual misconduct in our campus community. Click here to view our Title IX policies.
The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.
Employment at Wittenberg University is contingent upon satisfactory completion of applicable background checks including but not limited to: criminal records, educational verifications, driving records (when job-related), and/or credit history (when job related).
For this position, we are unable to sponsor candidates for work visas. Wittenberg University participates in E-Verify to confirm authorization to work in the U.S.
Application Instructions:
Review of applications will begin immediately, and the position will remain open until filled.
To apply, please set-up an account in our online recruiting system and upload the following documents in MS Word or Adobe Acrobat format.
- Resume
- Cover letter
- Name, address, and phone number of three professional references.
Applicants who require accommodation during any stage of the hiring process should contact the Office of Human Resources at (937) 327-7517 or email hure-mail@wittenberg.edu.
