Development Assistant
The Jewish Communal Fund (JCF) is the largest Jewish donor advised fund, with a 53-year history of making charitable giving simple and efficient for our fundholders. JCF manages nearly $4 billion in charitable assets for over 5,000 funds. By working at JCF, you become a part of a collaborative team that supports the granting of $1 billion a year to charitable organizations in every sector.
Hours: 9:00-5:00 Monday-Thursday, 9:00-4:00 Friday.
Initially, this position requires five days a week in the office. Upon successful completion of training, it will transition to four days in the office and one day of remote work. Flexibility to assist after hours for events and during the busy season in December is required, with overtime eligibility.
Position Summary
The Development and Donor Relations team plays a crucial role in attracting new fundholders and managing relationships with over 7,500 existing fundholders. This dedicated team focuses on providing excellent customer service, ensuring that our fundholders can easily use our services and have a high level of satisfaction. The team has set ambitious goals to grow both the number of funds and JCF's assets under management, thereby increasing JCF's charitable impact.
The Development and Donor Relations Team seek a detail oriented and driven self-starter. As our number of constituents grows, this role is ideal for a collaborative team player who thrives in a multi-faceted environment—balancing multiple priorities while responding swiftly to evolving needs. With responsibilities in data management, client services, and event coordination, this role plays a critical function.
Major Responsibilities
- Enter, maintain, and update information in JCF’s donor management system, which serves a critical role in JCF’s operations. Encouraged to take ownership of regular, data clean-up projects.
- Process new fundholder applications, open new funds, and assist with other business processes related to fund management.
- Generate reports and lists for stakeholder communications.
- Draft and send communications to members of JCF’s philanthropic community.
- Respond to inquiries by phone and assist fundholders in using JCF’s donor portal.
- Coordinate logistics for JCF events, including managing event registration, running invitation lists, and consulting with external vendors.
- Provide support before, during, and after events for JCF’s philanthropic community.
- Assist in the development and updating of fundholder resources.
- Prepare materials for meetings with donors and conferences.
- Other administrative duties as necessary.
Required Skills and Experience
- Bachelor’s or Associate's Degree
- 1-3 years of office experience, particularly in an administrative setting.
- Proficiency with Microsoft Word, Excel, and Outlook.
- Excellent organizational skills and ability to understand systems and procedures.
- Experience working in a database strongly preferred. Training will be provided.
- Detail-oriented, effective time manager, with the ability to multitask in a fast-paced work environment.
- Excellent relationship building, interpersonal skills, and customer service orientation.
- Strong written and verbal communication skills.
- Flexibility to work additional hours at events and during JCF’s busy season (December), which may be outside of normal business hours.
