We are currently seeking the ideal candidate to fill the position of:
Supervisor, Facility & Student Support
ABOUT US:
The Palin Foundation administers the Toronto Metropolitan Student Centre (TMU-SC) along with Oakham House. TMU-SC is home to student unions, affiliated campus groups, The Eyeopener newspaper, Met Radio and the Good Food Centre. Inside Oakham House you’ll find the Office of the Ombudsperson, Oakham Café, The Met Campus Pub and a host of rentable venue spaces.
Mission
The Palin Foundation provides stable student employment, affordable and healthy food, a platform for advocacy, flexible space for student needs and a connection to community.
“FACES” of the Foundation
We operate with a mandate to provide:
Affordable and healthy food, a platform for advocacy, connection to a broader community stable student employment, and flexible space that fits your needs.
Vision
A thriving, inclusive and independent student-led space.
Values
- Respect for all members of the Foundation’s community
- Integrity in service delivery, external partnerships and operations
- Accessibility by reducing barriers so everyone benefits from shared space
- Equity, addressing all forms of oppression
- Innovation in adapting to the needs of new student generations
POSITION OVERVIEW:
The Supervisor, Facility & Student Support oversees all facility services in the TMU Student
Community Centre and Oakham House with a focus on leading the ‘Student Support Committee’, building maintenance, accessibility needs and acting as the primary liaison between the foundation and building tenants.
DUITIES & RESPONSIBILITIES:
Operational Management (General)
- Distribute information to vendors and staff in a timely and efficient manner (responding to all e-mails, check voicemails, monitor internal communication software)
- Train and prepare staff with the tools necessary to execute high-level service
- Prepare documents and compile any forms needed in the daily operation of managing services
- Manage inventory and order products
- Complete reports as needed
- Collaborate with Senior Staff with the creation and revision of policies as needed
Student Support & Sustainability Committee
- Manage relationship with external food banks
- Lead the newly formed Student Support committee and prioritize stakeholder engagement and building of policies and procedures
- Manage the relationship with the Student Unions
- Develop and maintain partnerships with external organizations as needed
- Develop opportunities for food rescue internally and externally
- Ensure compliance with Food Safety standards and facilitate training as appropriate
- Facilitate the training of the Basic Food Handler Certification to staff and tenants as appropriate
- Develop initiatives and opportunities to improve sustainability measures internally
- Coordinate and plan initiatives and programs with the student unions that support student needs
- Research, develop, and submit strategic grant proposals to secure funding for future initiatives aligned with the organization’s long-term goals
- Conduct needs assessments and gather data to identify student needs and evaluate engagement with food support programs offered through the SCC
Facilities, Building Management and Accessibility
- Communicate on a daily and weekly basis with Facilities Management and Development as the FMD Liaison for (mechanical, heating, cooling, plumbing, lift/elevator, intercom issues)
- Order supplies as needed (toilet paper, lightbulbs, soap, hand towels, etc.)
- Be the primary liaison with third party custodial services during the day and evening and communicate needs of tenants in the TMU-SC
- Ensure accessibility compliance in Facility and the AODA Policy and Accessibility Plan are update as per requirements
- Lead the progress of the Multi-Year Accessibility Plan
- Review and create facility project lists to plan and foresee potential scheduling conflicts with clients and their respective groups
- Assist in renovation and capital replacement planning
- Liaison with Facilities Management and Development about issues reported from all tenants and departments. Tracking and triaging fix-it requests (FMD ticketing system)
Security, Compliance and Safety
- Responsible for programming of building alarm systems, arming/disarming times
- Authorization & Programming of TMU One Cards and Permissions
- Authorization of Key and Building Access
- Managing Key Access for Tenants and Foundation Employees
- Working with TMU Security to assess event risk or potential safety concerns
- Ensure that all events comply with health and safety regulations, venue policies, and legal requirements
- Serve as management representative on Joint Health and Safety Committee and manage required certifications and training for foundation staff
- Create and post emergency evacuation plans denoting maximum capacity figures, fire exits, emergency pull stations, fire extinguishers and other safety notes in all rooms
Team Management
- Responsible for all employee relations within their scope including recruitment, hiring, training, promotion/demotion, discipline, discharge, scheduling, and related matters
- Collaborate and implement policies and procedures that focus on developing staff to perform at a professional service level
- Supervise all staff and ensure they are provided with clear and detailed instruction
- Review daily logs as appropriate (7Shifts) and address issues as needed
- Train staff on all appropriate software and equipment as needed
- Responsible for ensuring compliance with the Collective Agreement
- Ensure compliance with of all foundation policies
- Attend staff meetings and other meetings as scheduled or required
Financial Management
- Collaborate with finance department in management of facilities budget
- Collaborate with Student Support Committee in development and management of Student Support Budget
- Contribute to annual operating/capital budgets
JOB QUALIFICATIONS
- Degree/Diploma/certification/designation in health equity, public health, or social justice studies (BA, BSc, BS, BASc) but may be substituted by progressive equivalent job experience
- Experience with project management
- A capacity to work in a small team with competing priorities
- Excellent command of English, both written and oral
- Bonus Points:
- Familiarity with working in a university setting
- Experience working in a unionized environment
- Experience or knowledge in property management and facilities management
Required skills & demonstrated knowledge
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Strong leadership and team management skills
- Proficiency with common software including Word, Excel and Outlook
- Understanding of various Federal, Provincial and local codes and regulations involving construction, installation, fire, safety and sanitation
- Demonstrated problem-solving and decision-making skills
Physical Effort & Working Conditions
- This position requires routine physical activity. The incumbent is frequently using computer/technology while composing and preparing reports, documents, and letters for extended periods of time. Physical movement may also be required for extended periods of time while participating in special events.
- The majority of the incumbent's time is spent in an office environment. The incumbent is required to meet multiple and conflicting deadlines on a regular ongoing basis.
- Physical Demands - Standing, walking, reaching, bending, twisting, carry/lift 40lbs, and push/pull 200lbs.
COMPENSATION & CULTURE:
Position Title: Supervisor, Facility & Student Support
Department: Facilities
Salary: $60,000 annually
Benefits: Extended health and dental benefits, and access to defined benefit pension plan (CAAT); after successful completion of probation period; 2 weeks paid vacation + paid winter shutdown per year; monthly cellphone reimbursement; 18 wellness days (medical, personal, sick)
Contract Type: Full-time, Permanent
Tentative start date: April 2026
Supervisory: This position reports directly to the Executive Director
Direct Reports: Building Services Staff, Custodial Staff
Indirect Reports: Student Support Committee
Location: Onsite; 55 Gould Street, Toronto
Don’t meet every single requirement? We strongly encourage you to still apply! At The Palin Foundation, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined – part of our organizational ethos is the development and building of capacity within our team.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
The Palin Foundation is committed to employment equity and the creation of a staff group that reflects the community that we serve. As such, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We strongly believe that alleviating the under-representation of equity-seeking individuals will create a stronger team and allow us to better serve the needs of our diverse community.
Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
SUBMITTING YOUR APPLICATION:
Please submit your application by email to jobs@tmusc.ca with the subject line “Supervisor, Facility & Student Support Application”. In your application, please include a resume and cover letter that demonstrates your fit for the position. Applications are accepted and reviewed on an ongoing basis until the position is filled. The Palin Foundation thanks all those who apply; however, only candidates considered for an interview will be contacted.
Learn more about the Palin Foundation by visiting
https://www.tmustudentcentre.ca/about/about-tmu-student-centre
