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Location: Raleigh, NC
Essential Job Duties:
The Regional Engagement Manager will serve as a member of the AEAG team and is responsible for engaging NC State University constituents, including alumni and friends. As the Regional Engagement Manager you will report directly to the Director of Volunteer Engagement, and will be responsible for planning, managing, marketing, implementing, and measuring programming and projects for assigned constituencies. The goal of this position is to foster a sense of community, encourage participation through dialogue, volunteerism, and philanthropy, and increase overall participation and giving among the NC State community.
Other Work/Responsibilities:
Key Responsibilities will include but are not limited to:
- Develop and implement constituent programming that encompasses communication, engagement, and giving components in collaboration with University Advancement entities, colleges, and other campus partners to meet established metrics and goals.
- Promote a comprehensive understanding of the University's mission and priorities, increase engagement, and build positive and productive relationships among constituencies.
- Engage constituents in the life of the University through consistent and positive communication using electronic, print, and social media, exceptional customer service, and meaningful opportunities for volunteerism, service, personal and professional development, events, and programs.
- Collaborate with development colleagues to increase philanthropic support from alumni; identify and qualify alumni prospects for leadership annual/major/principal gifts; make donor referrals to campus gift officers as appropriate.
- Identify, recruit, cultivate, train, support, and steward regional volunteers to provide support for university programs.
- Provide advice and counsel to volunteer alumni leaders in planning and conducting social, educational, philanthropic, and community service activities and events.
- Manage the budget for various constituent activities and conduct regular analysis and reporting to determine the return on impact.
- Benchmark, monitor, and adjust assigned constituent program areas as they relate to defined goals, procedures, budgets, and timelines.
- Capture contact, biographical, and career information of constituents via programs, correspondence, contact reports, and events to maintain accurate and complete records in the customer relations management (CRM) database.
- Attend and support university-wide events and University Advancement related meetings.
- Participate in other Alumni Engagement seasonal activities.
Minimum Experience/Education:
- Bachelor's degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions. Required Qualifications:
- Demonstrated knowledge and understanding of current theory and practice in constituent engagement, as evidenced by previous experience or relevant coursework.
- Excellent interpersonal, verbal, and written communication skills with a proven track record of building and maintaining collaborative relationships.
- Project and program management experience with demonstrated ability to meet deadlines, maintain accuracy, and manage details effectively.
- Proficient in critical thinking and problem-solving, with examples of exercising initiative and flexibility when handling competing priorities and interests.
- Ability to work effectively both as part of a team and independently, maintaining consistent and transparent communication with colleagues and leadership.
- Highly motivated and proactive, with a history of taking initiative in previous roles or projects.
- Proficiency in MS Office and Google applications, with experience using customer relations management (CRM) databases.
Preferred Qualifications:
- Experience with higher education constituent engagement
- Understanding of fundraising
- Experience working with volunteers
Required License or Certification:
- A valid North Carolina Driver's License is required within 60 days of start date. Must be maintained as a condition of employment.
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
