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Location: Raleigh, NC
Essential Job Duties:
The Student Engagement Manager serves as a member of the Alumni Engagement and Annual Giving (AEAG) team and is responsible for designing, implementing, and overseeing programming that engages NC State University students, both undergraduate and graduate. Reporting to the Director of Stakeholder Engagement, this role leads the execution of AEAG's student engagement strategy, including planning, managing, marketing, implementing, and assessing programs and initiatives for the student constituency. A central component of this position is the leadership and oversight of the Student Alumni Association Ambassador program (SAA).
Other Work/Responsibilities:
- Identify, recruit, cultivate, train, develop and support SAA members and leaders.
- Develop and execute SAA events that incorporate communication and engagement goals, collaborating with University Advancement, colleges and campus partners to meet established metrics, including student alumni networking programs.
- Coordinate SAA participation in major University events such as student orientation, Wolfpack Welcome Week, Packapalooza, Homecoming, Legacy Luncheon, Day of Giving and other campus traditions.
- Maintain and enhance signature student traditions, including the Ring Program and Traditions Keepers.
- Advise and support SAA leaders in planning and delivering social, educational, philanthropic and community service activities.
- Manage the SAA budget and conduct regular analysis and reporting to evaluate return on impact.
- Provide expertise in developing and expanding student engagement goals, objectives, and strategies. Grounded in the University's Quality Enhancement Plan (QEP): High Impact Experiences framework, ensure students have multiple meaningful interactions with NC State alumni and friends throughout the academic year, including overseeing a mentorship program, facilitating panel discussions, transition programming, life-skills training and creating networking opportunities.
- Collaborate with the AEAG Communications team to market and promote programs across appropriate communication channels.
- Build and sustain relationships with internal and external AEAG partners.
- Benchmark, monitor and adjust program areas to align with defined goals, procedures, budgets and timelines.
- An essential of this position will require that it transport students to and from leadership retreats and engagement events as well as transport materials to volunteer leaders throughout NC. A NC Drivers License is required for this position.
- Attend and support university-wide events and University Advancement meetings as needed.
- Participate in other Alumni Engagement seasonal activities.
Minimum Experience/Education:
- Bachelor's degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Required Qualifications:
- Experience in alumni or student affairs, program development, including planning and executing activities and events for student and/or alumni audiences.
- Exceptional communication and collaborative skills.
- Strong organizational skills and volunteer management skills.
- Ability to effectively interact with students, alumni, donors, faculty, and staff.
- Ability to work nights and weekends
- Experience advising and developing student leaders through mentorship and engagement initiatives.
Preferred Qualifications:
- Knowledge of the culture, practices, and history of NC State University, Student Alumni Association Ambassador program (SAA) Program.
- Experience managing and creating content to drive engagement and communication goals.
- Experience in a role that required significant public contact.
Required License or Certification:
- A valid North Carolina Driver's License is required within 60 days of start date. Must be maintained as a condition of employment.
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
