Join the small and dedicated team at Pathways! Pathways Serious Mental Illness Society provides education and support to families and friends who have a loved one with a serious mental illness.

As a member of the Pathways team, the Office Coordinator will ensure the efficient day-to-day operation of the Society’s office and supporting staff and volunteers to be successful in delivering services to families and friends affected by serious mental illness.

Key Areas of Responsibility include:

Administrative Support

Greet visitors and manage front desk operations; phone calls and emails
Provide administrative support for meetings
Prepare monthly administrative, member and donor reports
Assist with monthly newsletter content or logistics
Support grant research and application preparation and tracking
Compile stats for board reports or fundraising appeals
Help plan or prep for upcoming programs, events and campaigns
Coordinate recruitment, registration and recognition of volunteers
Help coordinate special events

Data Entry & Filing

Input donation and membership data
Upload documents and contact information to shared drives or Salesforce
Manage Master Stats document for programs
Monitor and renew licenses or subscriptions
Ensure document retention policies are followed

Finance & Budget

Submit invoices and track office expenses
Support monthly budget reconciliation
Scan and file receipts and records for audit
Processes one-time and monthly donations, issues, email tax receipts, record members, donors and sponsors information on database
Prepares deposit slips and makes the deposit at the bank
Administers petty cash according to established policies and procedures

Qualifications & Experience

Three years administrative experience (Non-profit experience is an asset)
Demonstrated ability to be organized with an attention to detail
Ability to organize workload, set priorities and work independently
Commitment to quality, equality, diversity, and inclusion
Proficient with MS Office, Teams, SharePoint, Canada Helps, Salesforce, Canva (Proficiency with AI an asset)
Excellent relationship management skills (Volunteer coordination an asset)
Previous experience applying for grants is an asset
Ability to work efficiently and keep personal information confidential

This position is Monday to Friday from 9 am to 5 pm, based in our North Vancouver office (Lower Lonsdale). Some weekend and evening hours may be required. Salary $45,000/year includes benefits.

Apply by June 4th with cover letter and resume to Liz Charyna, Executive Director at executivedirector@pathwayssmi.org

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Office Coordinator

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