The Community Outreach Coordinator will be responsible for engaging the bleeding disorders community through outreach efforts, educational programs, event coordination, and communication initiatives. This role requires a dynamic individual who can effectively manage relationships, coordinate events, and develop engaging content across various platforms. This person will report directly to the Executive Director.
Key Responsibilities
Outreach & Community Engagement
- Conduct outreach to community members through email campaigns (using CRM email systems), phone calls, texts, and social media.
- Maintain relationships with Hemophilia Treatment Centers (HTCs) to ensure awareness of BDFNC’s programs and events, as well as opportunities to partner.
- Coordinate and execute mailings, including newsletters, welcome packets, and event invitations.
- Serve as the primary contact for new BDFNC members, including newly diagnosed individuals and those new to the area.
Communications & Marketing
- Coordinate BDFNC’s newsletter by writing and soliciting articles, managing content, overseeing design/layout, and ensuring timely distribution.
- Manage and create content for BDFNC’s social media channels.
- Oversee website updates, including event registrations, content management, and webpage development.
- Design promotional materials such as flyers, event signage, and other outreach materials.
- Market BDFNC programs and resources to both internal and external stakeholders.
Event Planning & Execution
- Assist in scheduling, selecting topics, and coordinating speakers for community programs and educational webinars.
- Plan and execute community events, including dinners, conferences, retreats, and special programs.
- Handle event logistics, including attendee recruitment, registration, on-site check-in, and post-event follow-up.
- Assist in event communications, including pre/post-event emails, evaluations, and promotional materials.
- Support fundraising events such as the Family Festival & Walk by coordinating volunteers and event logistics.
Volunteer Coordination
- Recruit and manage volunteers for office tasks and larger community events.
- Provide direction and support to volunteers to ensure a meaningful experience.
Program Assessment & Reporting
- Conduct community assessments to identify outreach opportunities and provide insights to the BDFNC team.
- Enter event data into the organization’s database, document suggestions for future programs, and complete wrap-up reports.
Qualifications
- Education: High school diploma required; some college or bachelor’s degree preferred.
- Experience: 5+ years of general office, outreach, or event coordination experience required.
- Bilingual: English/Spanish speaking is preferred.
- Excellent public speaking and communication skills.
- Strong leadership, organizational, and project management skills.
- Ability to work independently while collaborating effectively with a team.
- Cultural awareness and competency in engaging diverse community members.
- Proficiency in CRM systems, email marketing, website management, and social media platforms.
- Successful candidate will be subject to criminal background check.
Additional Requirements
- Ability to lift and transport materials (30 lbs or more).
- Occasional travel required.
- Availability to work evenings and weekends for events as needed.
- Valid driver’s license.
