Job DescriptionResponsible for the organization, collection, input, and maintenance of various constituent data entered in Advancement's CRM, Quest (Affinaquest Salesforce) and related tools. This role ensures data integrity through timely and consistent updates, various data validation workflows, and prompt attention to support requests via the AIS support ticketing system. This position also verifies constituent information using internal and external sources, flagging discrepancies and escalating complex issues to senior staff.
The Data Management, Constituent and Gift Records team ensures the accuracy, integrity, and efficiency of all gift and constituent data within Quest (Salesforce Affinaquest) and related systems.
REQUIRED EDUCATION AND EXPERIENCE:
(Note: Only the following two criteria-one education and one experience-will be used for screening qualified applicants.)- High school diploma or equivalent
- 2 years of relevant experience
- Any appropriate combination of relevant education, experience, and/or certifications may be considered.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES/COMPETENCIES TYPICALLY NEEDED TO PERFORM THIS JOB SUCCESSFULLY: (Note: The following criteria will not be used in screening qualified applicants but may be considered in the final decision-selection process of candidates interviewed.)- Strong and consistent attention to detail
- Ability to think critically and creatively to solve problems
- Ability to meet work milestones and deadlines
- Ability to maintain confidentiality of data and other information
- Demonstrated ability to work collaboratively as a member of a team
PREFERRED QUALIFICATIONS: (Note: The following criteria will not be used in screening qualified applicants and may not be used in lieu of minimum qualifications stated above.)- Experience in a higher education or nonprofit setting
- Knowledge of university organizational structure and functions
- General knowledge of CRMs and Microsoft Office Suite
About Us Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at
hr@tulane.edu.
Job Info - Job Identification 24
- Job Category Human Resources
- Posting Date 03/26/2026, 07:37 AM
- Job Schedule Full time
- Job Shift Day
- Locations New Orleans, LA, United States
- Legal Employer Tulane University
- Business Unit Tulane University
- Department Advancement - Campaigns and Administration
- Grade 22
